Welcome to Nooren Wear. We are committed to delivering your clothing orders safely, securely, and on time.
Website: www.noorenwear.com
Business Name: Nooren Wear
Owner: Nooren Najar
Email: info@noorenwear.com
WhatsApp: +91 9460843017
1. Order Processing Time
• Orders are generally processed within 1–3 business days after successful order confirmation and payment.
Orders placed on Sundays or public holidays may be processed on the next business day.
Once your order has been shipped, you may receive shipping/tracking information through the contact details provided during checkout
2. Delivery Time
Estimated delivery time is generally 3–7 business days after dispatch.
Delivery times may vary depending on your location, courier service, weather conditions, holidays, or other circumstances beyond our control.
Remote and certain locations may require additional delivery time.
3. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
From time to time, Nooren Wear may offer free shipping promotions or free shipping on eligible orders.
4. Order Tracking
If tracking information is available for your order, we will provide the tracking details through the contact information provided by you.
You can use the tracking details to check the status of your shipment directly with the applicable courier company.
5. Delivery Address
Customers are responsible for providing a complete and accurate delivery address, including:
• Full name
• House/Flat number
• Street/Area
• City State PIN code
• Correct phone number
Nooren Wear will not be responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.
6. Delayed or Lost Shipments
Although we work with reliable courier partners, occasionally shipments may be delayed due to circumstances beyond our control, including weather conditions, transportation issues, natural disasters, strikes, public holidays, or courier-related delays
If your order appears to be significantly delayed or lost, please contact us so that we can assist you in communicating with the courier service.
7. Damaged Packages
If you receive a package that appears damaged, opened, or tampered with, please contact Nooren Wear as soon as possible.
Where possible, take photographs or videos of the package and the product received and share them with us for verification.
8. Incorrect or Missing Items
If you receive an incorrect item or an item is missing from your order, please contact us promptly after delivery.
Please provide your order details and, where possible, photographs/videos of the package and product received so that we can investigate and provide an appropriate resolution.
9. Failed Delivery / Returned Shipments
If a shipment is returned to us because of an incorrect address, customer unavailability, refusal to accept the parcel, or repeated failed delivery attempts, additional shipping charges may apply if the order needs to be shipped again.
Any refund, where applicable, will be processed according to our Return & Refund Policy.
10. Cash on Delivery (COD)
If Cash on Delivery is available for your location and order, the applicable COD option will be displayed during checkout.
COD availability may vary depending on the delivery location and courier service.
11. International Shipping
Currently, shipping availability may be limited to selected locations. If international shipping is offered, applicable shipping charges, customs duties, taxes, and other import-related charges may be payable by the customer unless otherwise stated.
12. Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Nooren Wear
Owner: Nooren Najar
Website: www.noorenwear.com
Email: info@noorenwear.com
WhatsApp: +91 9460843017
We will be happy to assist you with your order and delivery-related queries.
